Privacy Policy
Last updated: 8 September 2026
SINOROADLINK takes the protection of personal data seriously. This Privacy Policy explains how information submitted through the website is used, retained and protected.
1. Data Controller
The data controller is:
EH SILK ROAD TRADING, established in France
Email: contact@sinoroadlink.com
You may use this address for any question concerning your personal data or to exercise your rights.
2. Personal Data Collected
When you contact SINOROADLINK, we may collect information that you choose to provide, including identification and contact details, professional information and any information necessary to understand and process your enquiry or project.
Certain information may be mandatory where necessary to respond to your request. Other information is optional.
Please do not provide sensitive or unnecessary personal information.
3. Purposes of Processing
Personal data is used only to:
- respond to your enquiries;
- understand your project and professional requirements;
- prepare an appropriate proposal or service;
- manage and follow up our professional communications.
SINOROADLINK does not sell personal data.
4. Legal Basis
Depending on the nature of your enquiry, processing may be based on steps taken at your request before entering into a contract or on the legitimate interests of EH SILK ROAD TRADING in responding to professional enquiries and managing business communications.
Where consent is required for a specific processing activity, it will be requested separately.
5. Access and Recipients
Access to personal data is restricted to authorised persons within EH SILK ROAD TRADING.
Technical providers required for website hosting, email services or website operation may process limited data strictly within the scope of their services.
Personal data is not disclosed to third parties for their own commercial purposes.
6. Hosting and Access from Abroad
Data relating to the website and professional email services is hosted in France.
It may occasionally be accessed remotely by an authorised person within EH SILK ROAD TRADING while travelling abroad, including in China.
Such internal remote access does not, by itself, amount to disclosure of the data to an independent third party.
7. Data Retention
Personal data is retained for the period necessary to process your enquiry and manage the resulting professional relationship.
Information relating to prospective customers may be retained for up to three years from its collection or from the latest contact initiated by the prospect.
Certain information may be retained for longer where required by legal or contractual obligations.
8. Data Security
EH SILK ROAD TRADING implements appropriate measures intended to protect personal data against unauthorised access, loss, alteration or disclosure.
Access is restricted to persons who require the information in order to process enquiries.
9. Your Rights
Subject to applicable data-protection law, you may request:
- access to your personal data;
- rectification;
- erasure where applicable;
- restriction of processing;
- objection to certain processing activities;
- data portability where applicable;
- withdrawal of consent where processing is based on consent.
To exercise your rights:
contact@sinoroadlink.com
You may also lodge a complaint with the competent data-protection authority. In France, this is the Commission Nationale de l’Informatique et des Libertés (CNIL).
10. Cookies and Tracking Technologies
The website may use cookies that are strictly necessary for its operation.
Cookies or tracking technologies requiring consent will only be used after the user has made a valid choice.
Specific information concerning cookies will be made available on the website.
11. Third-Party Services
The website may contain links to third-party services such as WhatsApp or WeChat.
If you choose to use these services, their own privacy policies and terms also apply.
12. Changes to This Privacy Policy
This Privacy Policy may be updated to reflect changes to the website, the services used or applicable legal requirements.
Last updated: 8 September 2026